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If you can't find what you are looking for on this page, please contact us through live chat.

Order 💳

How can I pay for my order?

We accept the following payment methods at checkout:

Express checkout - Shop Pay, PayPal, Apple Pay, Google Pay

Buy now, pay later - Afterpay, Klarna, Zip Pay

Standard payments - Visa, Mastercard, American Express, UnionPay

How do the buy now, pay later options work?

The buy now, pay later options allow you to purchase an item immediately and pay for it in instalments over time. With Afterpay, Klarna, and Zip Pay, you can enjoy your purchase now and pay it off in manageable chunks.

Approval and terms vary by provider, so please refer to their individual websites for detailed information.

Can I change/cancel my order after it has been placed?

You can, but only until we start making your order.

Please contact us through live chat as soon as possible to change or cancel your order, including updating your delivery address.

How long before my order is shipped?

Making your order usually takes 2-5 days, after which it is shipped to you.

Shipping 📦

Do you ship outside of Australia?

Not currently, but more countries are coming soon.

How much is the cost of shipping?

Shipping is entirely free.

How long does shipping take?

Shipping time depends on your location, but usually is between 2-14 days.

The most accurate estimate is found on the product page.

How can I track my order?

Once your order has been shipped, you will receive a link by email to your order tracking page.

Returns ⮐

What is your return policy?

You can read our return policy here.

How do I start a return?

To start a return, log into your account.

Alternatively, you can contact us through live chat.